Privacy Policy
Privacy Policy for Thrive
Effective Date: October 19th, 2024
Welcome to Thrive, a personal growth and development app created by Zavana.co (or its affiliates). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use the Thrive app. Your privacy is important to us, and we are committed to protecting your personal data.
By using the Thrive app, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your data.
1. Introduction
Welcome to the Privacy Policy for Thrive, created by Zavana.co ("we," "our," or "us"). At Zavana.co, we are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy is intended to clarify how we collect, use, disclose, and secure your data when you use our Thrive app.
Please take a moment to carefully read through this Privacy Policy to gain an understanding of how we handle your data. By using the Thrive app, you signify your agreement to the practices outlined in this policy.
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please don't hesitate to reach out to us using the contact information provided in the "Contact Information" section of this document.
2. Information We Collect
We collect various types of information to provide you with a personalized and enriching experience. The data we collect includes:
a. Personal Information:
When you use the Thrive app, we may collect personal information such as your name, email address, and age. This information is only provided by you voluntarily and it helps us improve the content provided to you by the app.
b. User-Generated Content:
We collect content that you generate or share within the app, such as text, images, and feedback. This content is used to enhance your user experience and provide relevant features.
c. Device Information:
We automatically gather information about the device you use to access the Thrive app. This includes device type, operating system, and unique device identifiers. This data helps us optimize the app's performance on various devices.
Our collection of this information is primarily aimed at improving the functionality and user experience of the Thrive app. We are committed to safeguarding your data and using it responsibly, as outlined in this Privacy Policy.
3. How We Use Your Information
We use the information we collect to provide you with a better, more personalized experience. Here's how we utilize your data:
a. Personalization:
We use your personal information to tailor your experience within the Thrive app. This includes customizing content recommendations, user interfaces, and features to suit your preferences.
b. Communication:
We may use your email address to send you important updates, notifications, and announcements related to the Thrive app. You can opt-out of these communications as outlined in the "Your Choices and Rights" section of this Privacy Policy.
c. User-Generated Content:
Content you generate or share within the app may be used to improve app functionality, display content to other users as intended, and gather feedback to enhance our services.
d. Analytics and Insights:
We analyze user data, including device information and app usage patterns, to gain insights into app performance and user preferences. This information is used to make data-driven improvements to the Thrive app.
e. Legal Compliance:
In some cases, we may need to use your information to comply with legal obligations or respond to legal requests, such as in the case of a legal dispute or government inquiry.
f. Security and Protection:
Your data is essential for the security of the Thrive app and the prevention of fraudulent or unauthorized activities.
Rest assured that we handle your data with care and only use it for the purposes outlined in this Privacy Policy. We do not sell or share your personal information with third parties for their marketing purposes.
4. Datenweitergabe und Offenlegung
Wir nehmen Ihre Privatsphäre ernst. Wir verpflichten uns, Ihre Daten zu schützen und geben sie nur unter bestimmten Umständen weiter:
a. Drittanbieter-Dienstleister:
Wir können Drittanbieter beauftragen, uns bei verschiedenen Aspekten unseres Betriebs zu unterstützen, wie zum Beispiel Hosting, Analysen, Werbung und Kundensupport. Diese Dienstleister erhalten nur dann Zugriff auf Ihre Daten, wenn es zur Erfüllung ihrer Aufgaben notwendig ist, und sind durch Vertraulichkeitsvereinbarungen gebunden. In einigen Fällen kann dies auch das Teilen für kontextübergreifende Verhaltenswerbung im Sinne des California Consumer Privacy Act (CCPA) umfassen.
b. Gesetzliche Anforderungen und Compliance:
Wir können Ihre Daten weitergeben, wenn dies gesetzlich vorgeschrieben ist, im Rahmen eines rechtlichen Verfahrens oder durch Behörden verlangt wird. Dies schließt die Reaktion auf Gerichtsbeschlüsse, Vorladungen oder andere rechtliche Anfragen ein.
c. Unternehmensübertragungen:
Im Falle einer Fusion, Übernahme oder eines Verkaufs unseres Unternehmens oder von Teilen unserer Vermögenswerte können Ihre Daten an das erwerbende Unternehmen übertragen werden. Wir werden Sie über eine solche Übertragung und eventuelle Änderungen bei der Datenverarbeitung informieren.
d. Nutzer-generierte Inhalte:
Von Ihnen in der App erzeugte oder geteilte Inhalte können gemäß den App-Funktionen und -Einstellungen für andere Nutzer sichtbar sein. Bitte berücksichtigen Sie Ihre Privatsphäre-Einstellungen, wenn Sie Inhalte teilen.
Wir verkaufen oder vermieten Ihre personenbezogenen Daten nicht an Dritte für deren Marketingzwecke. Unsere Datenweitergabe folgt ausschließlich betrieblichen Notwendigkeiten und rechtlichen Verpflichtungen und dient stets dem Schutz und der Integrität Ihrer Daten.
e. Ihr Auskunftsrecht
Wenn Sie in Kalifornien ansässig sind, haben Sie das Recht zu erfahren, welche personenbezogenen Daten wir erheben, nutzen und weitergeben. Dies umfasst:
- Die Kategorien personenbezogener Daten, die wir erheben.
- Die Zwecke, zu denen Ihre Daten erhoben werden.
- Ob und an wen Ihre Daten weitergegeben wurden – einschließlich Kategorien von Dritten und Zwecke der Weitergabe, insbesondere für kontextübergreifende Verhaltenswerbung.
f. Opt-Out-Rechte (Gilt für US-Nutzer)
Wir betreiben derzeit kein gezieltes Advertising, keinen Verkauf personenbezogener Daten und kein Profiling, das zu rechtlichen oder ähnlich erheblichen Auswirkungen auf Nutzer führt. Dennoch respektieren wir Ihre Rechte gemäß verschiedenen Datenschutzgesetzen (z.B. Virginia Consumer Data Protection Act, VCDPA) und stellen folgende Informationen zu Ihren Opt-Out-Rechten bereit:
- Gezielte Werbung: Derzeit nutzen wir Ihre Daten nicht für gezielte Werbung. Sollte sich dies ändern, bieten wir Ihnen eine Opt-Out-Möglichkeit an.
- Verkauf personenbezogener Daten: Wir verkaufen Ihre personenbezogenen Daten nicht. Sollten wir dies in Zukunft tun, haben Sie das Recht auf einen Opt-Out und wir stellen einen klaren Mechanismus zur Verfügung.
- Profiling: Wir nutzen Ihre Daten nicht für Profiling, das rechtliche oder ähnlich erhebliche Auswirkungen hätte. Auch hier gilt: Sollte sich dies ändern, erhalten Sie ein Opt-Out-Recht.
Sie können Ihre Rechte ausüben, indem Sie uns unter info@zavana.co kontaktieren oder – falls verfügbar – den Support-Chat in den App-Einstellungen nutzen.
g. Datenaufbewahrung
Wir speichern personenbezogene Daten so lange, wie dies zur Bereitstellung der App-Dienste erforderlich ist oder wie es gesetzliche, regulatorische oder Compliance-Anforderungen verlangen. Im Einzelnen:
- Funktionale Daten: Personenbezogene Daten, die für den Betrieb der App notwendig sind (z.B. Kontoinformationen, Einstellungen, Nutzerinhalte), werden gespeichert, solange Sie ein aktives Konto haben oder die App weiterhin nutzen. Nach Deaktivierung oder Löschung Ihres Kontos werden Ihre Daten innerhalb eines angemessenen Zeitraums gelöscht oder anonymisiert, es sei denn, gesetzliche Vorgaben verlangen etwas anderes.
- Andere personenbezogene Informationen: Daten, die nicht für den laufenden Betrieb der App erforderlich sind, werden nur solange gespeichert, wie dies zur Erfüllung der in dieser Richtlinie genannten Zwecke oder gesetzlich erforderlich ist. Danach werden sie sicher gelöscht oder anonymisiert.
- Gesetzliche Verpflichtungen: In bestimmten Fällen müssen wir personenbezogene Daten länger speichern, um gesetzlichen Pflichten nachzukommen, Streitigkeiten beizulegen oder unsere Vereinbarungen durchzusetzen.
Wenn Sie Informationen zu spezifischen Aufbewahrungsfristen wünschen oder die Löschung Ihrer Daten beantragen möchten, kontaktieren Sie uns bitte unter info@zavana.co.
5. Your Choices and Rights
We respect your privacy and provide you with choices and rights concerning your data:
a. Access and Correction of Personal Information:
You have the right to access and correct inaccuracies in your personal information stored in the Thrive app. You can do this by accessing your account settings or by contacting our support team.
b. Data Deletion:
You can request the deletion of your account and associated data by contacting us through the methods outlined in the "Contact Information" section. Please note that some data may be retained as required by law or for legitimate business purposes. In addition it is possible to delete your personal data through your profile settings in the Thrive App.
c. Data Portability:
You have the right to request a copy of your data in a structured, commonly used, and machine-readable format, subject to legal and technical limitations.
d. Opt-Out Options:
You can opt out of receiving certain communications from us, such as promotional emails. Instructions for opting out are provided within the communication itself or in your account settings.
e. Revoking Consent:
If you have previously given your consent for specific data processing activities, you can revoke that consent at any time. Revoking consent will not affect the lawfulness of processing based on consent before its withdrawal.
Please be aware that exercising your rights may affect your ability to use certain features or services within the Thrive app. We will respond to your requests promptly and in accordance with applicable data protection laws.
6. Cookies and Tracking Technologies
We use user preference storage (or cookies) and tracking technologies to enhance your experience and collect data about your interactions with the app. Here's how we use these technologies:
a. Types of Technologies:
Preference Storage consists of small text files that are placed on your device collect important information that determines how the app is personalized on your device for longer-term functionality, such as remembering your preferences.
b. How We Use Preference Storage:
We use Preference Storage to keep track of your interaction with notifications to make sure the data presented to you in the app is the best reflection of your preferences.
7. Third-Party Links and Content
Thrive may include links to third-party websites or content. These links are provided for your convenience and may lead to websites or services that are not operated or controlled by us. Please be aware of the following:
a. Third-Party Websites or Services:
Clicking on third-party links within the Thrive app may direct you to websites or services that have their own privacy policies. We encourage you to review the privacy policies of these third-party sites or services, as we do not have control over their practices.
b. Third-Party Integrations:
The Thrive app may integrate with third-party services, such as social media platforms or payment processors, to enhance your experience. Your interactions with these integrated services are governed by their respective privacy policies.
c. User-Generated Content:
User-generated content within the Thrive app, including comments and contributions from other users, may contain links to third-party websites or services. Exercise caution and review the privacy policies of any linked sites.
Thrive strives to provide a safe and enriching experience, but we cannot be responsible for the privacy practices or content of third-party websites or services. Your interactions with such sites or services are at your own risk, and any data you provide to them is subject to their respective privacy policies.
8. Data Security
We take data security seriously and implement measures to protect your information:
a. Measures to Protect Your Data:
We employ industry-standard security practices and technologies to safeguard your data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.
b. Data Breach Notification:
In the unlikely event of a data breach that compromises your personal information, we will promptly notify you as required by applicable data protection laws.
While we take all reasonable steps to secure your data, it's important to keep in mind that no method of data transmission or storage can be guaranteed as 100% secure. Therefore, we encourage you to take appropriate precautions to protect your personal information, such as using strong, unique passwords and keeping your login credentials confidential.
9. Children's Privacy
Thrive is intended for use by individuals who are at least 8 years old (or the minimum age applicable in your jurisdiction) or older. We are committed to protecting the privacy of children. Here's what you should know:
a. Age Restrictions:
Users of the Thrive app must meet the minimum age requirement specified in our Terms of Service. We do not knowingly collect or maintain personal information from individuals under this minimum age.
b. Parental Consent:
If you believe that we have inadvertently collected personal information from a child without appropriate parental consent, please contact us immediately using the contact information provided in this Privacy Policy. We will take steps to promptly delete such information.
c. Responsible Use:
If you are a parent or guardian and allow your child to use the Thrive app, please supervise their activities and help them understand the importance of responsible and safe online behavior.
We are dedicated to complying with applicable laws and regulations related to children's privacy. If you have any concerns or questions about children's privacy within the Thrive app, please contact us using the provided contact information.
10. Legal Basis for Data Processing
We process your information under various legal grounds as required by applicable data protection laws, including the General Data Protection Regulation (GDPR). These legal bases include:
a. Contractual Necessity:
We process your data to administer our contractual relationship with you. This includes setting up your requested services, handling payments, managing renewals, and facilitating related processes.
b. Legitimate Interests:
It is in our legitimate interest to run a successful and efficient business, providing you with high-quality services and valuable content. We ensure that our legitimate interests are balanced with your data privacy rights.
c. Legal Obligations:
We may process your data to fulfill legal obligations imposed upon us, such as collecting specific information required by law.
d. Consent:
In some cases, we rely on your explicit consent to process your data for specific purposes. When you provide consent, you have the right to withdraw it at any time. These legal bases allow us to collect and process your data in compliance with applicable laws and regulations while ensuring transparency and fairness in our data processing practices.
11. International Data Transfers
Thrive is committed to safeguarding your personal information in accordance with the highest data protection standards, including the General Data Protection Regulation (GDPR). Unless otherwise explicitly agreed upon, all user data is stored on servers located within the European Union. This ensures that your information benefits from robust European data protection laws.
a. Data Storage and Transfers
By default, your personal information is stored on European servers. We will only transfer your data outside the European Economic Area (EEA) if (i) it is necessary for providing services you have requested, or (ii) you have provided explicit agreement for such transfer. In such cases, we ensure that appropriate safeguards are in place to maintain the same level of data protection as required by GDPR.
b. Data Protection Standards
We transfer personal information only to countries or third parties that provide an adequate level of data protection, as determined by the European Commission, or where legally binding agreements and safeguards (such as Standard Contractual Clauses) are in place to ensure your data remains protected.
c. Public Sharing in the Thrive Community
If you choose to publicly share your information in the Thrive Community, please be aware that, although all data is stored on servers in the European Union, users from outside the EU may be able to view the information you share. While we are committed to protecting the security and privacy of your data, we cannot guarantee that all individuals accessing publicly shared content are EU residents or subject to EU data protection laws.
d. Consent and Agreement
Your use of the Thrive app and acceptance of this Privacy Policy constitutes your consent to the storage and, where expressly agreed, the transfer of your data as described above. We will never transfer your personal information to third parties or locations outside the EEA for purposes inconsistent with this Privacy Policy without your explicit consent.
e. Privacy Shield and International Transfers
If, in exceptional cases, we transfer data to the United States or other countries outside the EEA, we rely on recognized legal mechanisms such as the EU-U.S. Privacy Shield Framework (where applicable) or equivalent protections to ensure your data remains secure and GDPR-compliant.
We are dedicated to handling your personal information securely and in accordance with all applicable data protection laws, with a default commitment to European data residency unless you agree otherwise.
12. Changes to the Privacy Policy
We may update and revise this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Here's what you should know:
a. Notification of Changes:
When we make significant changes to this Privacy Policy, we will revise the "Effective Date" at the beginning of the document to indicate the date of the most recent update. We will also make reasonable efforts to notify you of such changes through the app or via email.
b. Reviewing Changes:
We encourage you to review the updated Privacy Policy carefully to understand how any changes affect your use of the Thrive app. Your continued use of the app following the posting of updated terms constitutes your acceptance of those changes.
c. Opt-Out Option:
If you do not agree with the updated Privacy Policy, you have the option to discontinue your use of the Thrive app.
d. Retroactive Changes:
Changes to this Privacy Policy are prospective and do not alter the handling of your personal information prior to the effective date of the changes.
e. Consistency with Terms of Service:
In the event of any inconsistencies between this Privacy Policy and the Terms of Service, the terms of the Privacy Policy shall prevail.
f. Contact for Questions:
If you have any questions or concerns regarding changes to this Privacy Policy, please contact us using the contact information provided in this document.
We are committed to keeping you informed about any updates to this Privacy Policy to ensure transparency and clarity regarding your data privacy within the Thrive app.
13. Contact Information
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please do not hesitate to contact us. You can reach out to Zavana.co, the company behind the Thrive app, using the following contact information:
Mailing Address: Zavana.co Fearn 13 Sneek, 8603DT Netherlands
Email: support@zavana.co
We value your privacy and take your inquiries seriously. Our team is available to address any privacy-related questions or concerns you may have.
14. Governing Law and Jurisdiction
This Privacy Policy and your use of the Thrive app shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles.
a. Applicable Laws:
The interpretation, validity, and enforcement of this Privacy Policy, as well as any disputes arising from or related to it, shall be subject to the laws of the Netherlands.
b. Dispute Resolution:
Any disputes, claims, or controversies arising out of or in connection with this Privacy Policy, including disputes related to data privacy, shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands.
By using the Thrive app, you agree to submit to the jurisdiction of the Dutch courts and consent to the application of Dutch law to any disputes or claims that may arise in connection with this Privacy Policy.
15. Miscellaneous
a. Entire Agreement:
This Privacy Policy, together with the Terms of Service, constitutes the entire agreement between you and Zavana.co regarding your use of the Thrive app, including all related activities, and supersedes any prior understandings or agreements, whether oral or written.
b. Severability:
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
c. Updates to Privacy Policy:
The most current version of this Privacy Policy will always be available within the Thrive app. We encourage you to review it regularly to stay informed about our data practices.
d. Language:
This Privacy Policy may be provided in multiple languages for your convenience. In the event of any inconsistencies between different language versions, the English version shall prevail.
e. Effective Date:
This Privacy Policy is effective as of the effective date stated at the top of this document. Your continued use of the Thrive app following any updates to this Privacy Policy signifies your acceptance of those changes.
16. Conclusion
Thank you for entrusting Zavana.co and using the Thrive app as a part of your personal growth journey. We are dedicated to safeguarding your privacy and providing a secure, enriching environment for your personal development.
By using the Thrive app, you acknowledge and agree to the practices outlined in this Privacy Policy. We respect your privacy choices and are committed to ensuring transparency and compliance with applicable data protection laws.
If you have any questions, concerns, or feedback regarding this Privacy Policy or any privacy-related matters, please do not hesitate to contact us using the information provided in the "Contact Information" section. We value your input and are here to assist you.
Thank you for being a valued member of the Thrive community and for your dedication to personal growth and well-being.